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Laboratory technology, explained properly

Practical writing on the systems and workflows laboratories actually run — what an LIS covers, how billing really works, why HL7 persists, and where automation earns its place.

8 articles

FAQs

Common questions

Do we have to replace our current LIS to work with you?

No. Many engagements begin with a single workflow — document intake, eligibility, results delivery or billing — connected to the existing system by interface. Replacing the system of record is a decision to make on its own merits, not a precondition.

How long does implementation take?

It depends on the number of interfaces, the state of the data being migrated and how much workflow design is needed first. We scope both before proposing a schedule, because a timeline given before scoping is a guess presented as a commitment.

Can we start with managed services and add the platform later?

Yes, and some laboratories do exactly that — starting with eFax or data entry support against their existing system, then moving workflows onto the platform as it makes sense.

Who owns our data?

You do. Data ownership, export rights and what happens at the end of an engagement are written into the contract rather than left implied.

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