The laboratory's performance, as a view of the work itself
Because every stage writes to the same data model, reporting is a view of what happened rather than a monthly reconstruction of it. These dashboards describe the platform's reporting surface — the figures shown in examples are illustrative.
Specimen volume
Open work items
TAT within target
Exceptions open
Turnaround by stage (median)
- Received → order created18m
- Order → specimen received2h 44m
- Received → accessioned11m
- Accessioned → resulted3h 31m
- Verified → released14m
- Released → delivered6m
Work queues
| Queue | Open | Oldest | Owner |
|---|---|---|---|
| Document review | 112 | 2h 08m | Intake |
| Eligibility exceptions | 63 | 6h 41m | Billing |
| Duplicate confirmation | 24 | 1h 12m | Intake |
| Unmapped tests | 17 | 3h 55m | Catalog |
| Send-outs overdue | 9 | 2d 04h | Reference |
| Critical notification | 2 | 07m | Lab |
Illustrative interface. Figures are examples, not customer data.
Operations, revenue and people
Every measure below is derived from the work records themselves rather than assembled by hand at month end.
Operations
- Daily specimen volume
- Orders received by channel
- Accession volume by location
- Result turnaround time by stage
- Test volume by catalog item
- Pending work by queue
- Reference lab send-out volume
- Exception queues by reason
Revenue
- Revenue by period and by client
- Claims submitted, paid and denied
- Accounts receivable by age
- Denials by reason and payer
- Eligibility outcomes and exception rate
- Expected versus actual reimbursement
- Patient responsibility outstanding
- Payer mix
People
- Staff productivity by queue
- Throughput by shift
- Review and correction rates
- Backlog by team
- Time in queue before action
Four views of the same underlying work
Orders, accessioning, specimens and turnaround time.
Orders today
Awaiting accession
Pending results
Median TAT
Specimens in progress
| Accession | Patient | Test | Stage | Elapsed |
|---|---|---|---|---|
| A-284119 | P. Nakamura | CMP | Testing | 2h 14m |
| A-284120 | R. Oyelaran | Tox screen | Confirmation | 5h 02m |
| A-284121 | J. Whitfield | CBC w/ diff | Verified | 1h 46m |
| A-284122 | S. Bhattacharya | PGx panel | Send-out | 31h 08m |
| A-284123 | M. Okonkwo | Lipid panel | Released | 3h 27m |
Accessions by hour
Routing
- In-house312
- Reference74
- Held32
Illustrative interface. Figures are examples, not customer data.
Analytics questions
Are these real numbers?
No. Every figure shown in a dashboard example on this website is illustrative, generated to demonstrate the interface. We do not display customer data or invented performance statistics.
Can we export the data?
Yes. Dashboards support export, and scheduled reporting can deliver recurring extracts. API access to the underlying data is available within the consumer's organization scope.
Can we build our own reports?
Standard dashboards cover the common operational and financial views. Reporting specific to how your group is managed is a normal custom development engagement.
Ready to modernize your laboratory?
Whether you need a complete LIS, billing infrastructure, workflow automation, integrations, or managed operational support, let's build the right solution for your laboratory.