Custom laboratory software development
Some workflows are specific enough that configuration is not enough. Because GetLabServices is built by a software company, custom development is a normal part of the engagement rather than an exception to it.
What the platform does, and what people do
This distinction is worth being precise about. One is a capability you configure; the other is trained staff doing work inside it.
The platform provides
- Platform APIs and integration surface
- Multi-tenant architecture to build against
- Authentication, roles and audit logging
- Existing modules to extend rather than rebuild
Our team does
- Requirements and technical design
- Build, testing and deployment
- Interface development with third-party systems
- Ongoing maintenance and support
What is covered
Custom portals
Provider, client or patient experiences built to a laboratory's specific relationships and workflow.
APIs and interfaces
REST APIs, HL7 interfaces and file-based exchanges built and maintained against real counterparties.
EMR integrations
Order and result interfaces scoped and built per EMR, with the constraints stated up front.
Dashboards
Reporting specific to how a laboratory or group is actually managed.
Internal tools
The operational tools that usually end up as spreadsheets, built properly instead.
Workflow applications
Purpose-built applications for a workflow no off-the-shelf module covers.
The engagement, in four steps
Nothing here starts with our staff guessing at your rules. It starts with documenting them.
- 01
Scope
What the workflow is, what exists already, and what genuinely needs building.
- 02
Design
Technical design, interface contracts and acceptance criteria agreed before build.
- 03
Build
Iterative delivery with working software reviewed against the real workflow.
- 04
Maintain
Support and change requests handled as an ongoing relationship, not a handover.
Custom Development questions
Do you own the software you build for us?
Ownership and licensing are agreed per engagement and written into the contract before work starts. Custom work built specifically for a laboratory is treated differently from platform capability, and we make that distinction explicit rather than leaving it implied.
Can you build against a system we already run?
Yes, subject to what that system exposes. The first step is always establishing what interface actually exists, because that determines what is possible and what is merely desirable.
Lab Data Entry
Trained staff handling registration, demographics, insurance and order entry against your workflow rules.
eFax Management
The inbound fax queue turned into a monitored pipeline: classified, extracted, validated and filed.
Results Management
Result processing, release support, delivery and reconciliation — including reference laboratory results.
Billing Services
Technology plus managed RCM: eligibility, claims, denials, AR follow-up, ERA processing and posting.
The platform
The software these services run on.
Pricing
How services are scoped and quoted.
Ready to modernize your laboratory?
Whether you need a complete LIS, billing infrastructure, workflow automation, integrations, or managed operational support, let's build the right solution for your laboratory.